Amenities Offered By VOIP Calling Technology

VOIP International calling services have increased their popularity during the last decade thanks to its numerous useful features, which help the customers to benefit from their services.
There are a few additional features offered to clients by VOIP international calling technology. These are usually provided by large VOIP service providers:

1) Find Me, Follow Me Feature, which makes it possible for the employees of a company to use the international calling service while moving freely in and outside of the company. Now they are able to call Nepal or Indonesia whole sitting in their offices. The ones who work at home, those who travel and technicians are now capable of staying in touch with the people they work with no matter of their current location .This helpful feature could be programmed so that he/she can be contacted at several places, one after another. For example, when one is being called, first rings the desk phone, then the mobile and then the home phone. And all that is done until the Find Me, Follow Me system connects the call receiver.
The user can choose certain number for the location he will be at. This way the smart feature will be able to route the calls he/she gets to the chosen number. The feature is very useful because of its flexibility.

2) Auto Attendant Feature is a basic service of high end VOIP phones, which enables the user to play certain voice messages or music while customers are waiting for them to answer. In this case it uses a ‘voice mail tree’. The hierarchy supports database by names, extensions or subdivisions. The software of the feature is able to answer any international call by routing them and all that could be set up according to specific caller’s needs.

3) Conference Feature is something which is provided by every large and professional VOIP service provider. The systems they offer include audio and video conferencing. The conferencing facility lets several persons to become part of an online conversation, no matter of the difference in their locations. The conference’s functionality is usually increased by implementing additional applications. Such ones may allow for file exchange, sharing presentations, looking at each other’s desktops, etc.


December 22, 2011 | Author: | Posted in Communications

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